Services
Ciera Bank provides a wide variety of specialized banking services designed to assist individuals in the daily use, management and investment of their financial resources.
Online Banking, Bill Pay, & Zelle
Online Banking enables Ciera Bank customers to verify their available balance, view deposits and corresponding images, view images of their checks, review online statements, and even receive email alerts on account activity. Bill Pay customers get the added convenience of paying their bills directly from their account, as well as controlling when bills get paid.
Mobile Banking
Ciera Bank’s Mobile App lets account holders stay connected to their financial information, anytime and anywhere. Check available balances, view account activity, pay bills, transfer funds and even receive security alerts. Download the Ciera Bank Mobile Banking App for free at Google Play, or Apple App Store.
Voice Banking
Voice Banking provides simple access to account information any day of the week via toll free (855) 482-6897. Account holders may verify balances (on checking, savings and loans), inquire on deposits and withdrawals, determine whether checks have cleared, make Ciera Bank loan payments, and transfer funds from one account to another.
Debit & ATM Cards
Get cash from an ATM or pay for goods and services using your debit card anywhere Visa is accepted. Ciera Bank debit cards are “chipped” thereby enhancing security and overall fraud protection.
Report lost or stolen cards immediately to (940) 549-2040.
For after-hours debit card support, please call (800) 472-3272.
Overdraft Services
An overdraft occurs when there are not enough funds in your account to cover a transaction. Ciera Bank offers overdraft services, such as linking your checking account to another of your Ciera Bank accounts to automatically transfer funds in the event that your checking account is overdrawn. Contact your local branch to determine which overdraft services will best suit your needs.
Wires
A wire transfer is an electronic transfer of funds from one person or entity to another. Ciera Bank offers both domestic and international wire transfer services. Processing fees may apply.
ACH
ACH transactions are electronic payments that move funds between bank accounts through the Automated Clearing House network commonly used for direct deposits, bill payments or other recurring transfers.
Safe Deposit Boxes
Safe deposit boxes are a convenient and affordable way to stow important documents and other valuables without compromising security. Ciera Bank has a variety of sizes to fit virtually any need, and are available in our Graham, Bryson, Flower Mound and Fort Worth locations. Contact us for details about rates and sizes.
*Contents in Safe Deposit Boxes are not insured by the FDIC.
Foreign Currency
Ciera Bank offers both purchasing and selling a number of foreign currencies. To discuss foreign currency options with a bank representative, please call us or visit your local branch.
Treasury Management
Ciera Bank provides flexible Treasury Management Solutions designed to help businesses manage their financial resources in a quick, safe and efficient manner, while also mitigating operational, financial and reputational risks. Our knowledgeable Treasury Management professionals will help you with the right balance of products and services to your specific business requirements.
Wires
A wire transfer is an electronic transfer of funds from one person or entity to another. Ciera Bank offers both domestic and international wire transfer services. Processing fees may apply.
Remote Deposit Capture
With Remote Deposit Capture, treasury service customers are able to securely transmit a check for deposit regardless of their physical location. This convenience not only saves from having to make a trip to the bank, but also improves the timing and availability of funds, and the ability to research previous deposits.
ACH
ACH transactions are electronic payments that move funds between bank accounts through the Automated Clearing House network commonly used for direct deposits, bill payments or other recurring transfers. ACH processing fees may apply.
Positive Pay
Positive Pay is a fraud prevention service offered by Ciera Bank to help businesses protect against check fraud.
This service helps prevent check fraud by verifying checks presented for payment against a list of issued checks provided by the business. If discrepancies are found, such as mismatched amounts or altered checks, the bank flags these items for review. Businesses can then decide whether to approve or reject the flagged checks
Benefits
Enhanced Security: Protects against unauthorized transactions and reduces the risk of financial loss.
Improved Control: Businesses have greater control over their accounts and can make informed decisions about suspicious activity.
Streamlined Reconciliation: Automates the account reconciliation process, saving time and reducing errors
Positive Pay services provide a layer of security, helping businesses safeguard their finances and maintain peace of mind. If you’re interested in learning more or implementing Positive Pay, contact us today!