Mobile Banking

Ciera Bank’s Mobile App lets account holders stay connected to their financial information, anytime and anywhere. Check available balances, view account activity, pay bills, transfer funds, and even receive security alerts. Download the Ciera Bank Mobile Banking App for free at Google Play or Apple App Store.

 

How do I register for Mobile Banking?

In order to utilize Mobile Banking, please follow these steps:

  1. Visit the App Store or Google Play Store and search for “Ciera Bank Mobile Banking”

  2. Download the app and sign-in using your online banking credentials (if you need assistance, please contact your local branch

 

How do I mobile deposit a check?

In order to mobile deposit a check, please follow these steps:

  1. Log into mobile app

  2. Select “Deposit” at bottom of screen

  3. Select “Deposit a check”

  4. Select account to deposit into

  5. Enter check amount

  6. Select “Take photos”

  7. Allow access to your phone’s camera

  8. Place check on a dark surface in a well-lit area

  9. Follow the on-screen instructions to capture the check image

PLEASE NOTE: You must use black or blue ink only and include “For Mobile Deposit Only Ciera Bank” or “FMDO Ciera Bank” under your endorsement.

 

How to transfer funds using the mobile app:

In order to perform a transfer in the app, please follow these steps:

  1. Log in to Ciera Bank Mobile Banking Application

  2. Select “Transfer & Pay” at bottom of screen

  3. Select "Make an Internal Transfer"

  4. Select the "From" and "To" accounts (PLEASE NOTE: You must own more than one Ciera Bank account to perform an internal transfer)

  5. Enter the transfer amount

  6. Select "Continue"

  7. Verify the amount and accounts selected and select "Make Transfer"

 

How to enroll in online banking notifications via Notifi:

In order to receive real-time notifications on all account activity, please follow these steps:

  1. Using a desktop computer, log in to you online banking portal.

  2. You may be directed to accept the new Terms & Conditions associated with Notifi service.

  3. Once on your home page, find the "Alerts" section at the top of your page and click "Enroll".

  4. Enter or update any email addresses or phone numbers that you would like enrolled in the notification service.

  5. Navigate to "Alert Options" and begin choosing and turning on which notifications you would like to receive.

  6. You may turn any of the notification options On or Off at any time just by logging in and navigating to "Manage Alerts".