Contact Us

At Ciera Bank, we're here to help with all your banking needs. Whether you have a question, need assistance with your account, or want to learn more about our services, our team is ready to assist you. We pride ourselves on providing exceptional customer service and are committed to making your banking experience as smooth and enjoyable as possible.

You can reach us through various convenient methods, including phone, email, or by visiting one of our branches. Our friendly and knowledgeable staff are here to provide the support you need and answer any questions you may have.

Explore the contact options below and choose the one that works best for you. We look forward to hearing from you and helping you achieve your financial goals.

General Inquiries

623 Elm StreetGraham, Texas 76450

Telephone number: (940) 549-2040 or (800) 287-8522Email: customerservice@cierabank.com

Email Inquiries

Lost or Stolen Card

Report lost or stolen cards immediately to (940) 549-2040 or after hours to (800) 472-3272.

Replacement card fee may apply.

Activating or Resetting Pin

Activate and reset PIN by contacting (800) 992-3808.

Contact One of Our Branches